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Page Crashes When Google Translate is Enabled?

Problem Description

When using Google Translate functionality, Dessix pages may experience crashes or abnormal behavior.

Root Cause Analysis

Dessix and Google Translate have compatibility issues in certain scenarios. This is mainly due to:

  • Google Translate modifies the page's DOM structure
  • Some dynamic content may conflict with the translation mechanism
  • Complex interactive components may not be compatible with translated page structures

Solutions

Temporary Solutions

  1. Disable Google Translate: Temporarily turn off Google Translate functionality when using Dessix
  2. Use Native Language: We recommend using Dessix's supported native language interface

Long-term Solutions

We are actively developing Chinese interface support to reduce dependency on translation tools.

Feedback Channels

If translation issues seriously affect your user experience, please provide feedback through the following methods:

  • Report specific usage scenarios in the user community
  • We will prioritize translating key features that affect usage
  • Providing detailed problem descriptions helps us quickly locate and resolve issues

Important Notes

  • It's recommended to disable automatic translation during important operations
  • You can selectively translate non-critical page content
  • Stay updated with product releases as we continuously improve multi-language support

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